Frequently Asked Questions
Everything you need to know about your Noor Hair experience.
What types of hair extensions do you offer?
We specialize in 100% Remy human hair extensions, including clip-ins, tape-ins, and luxury wefts designed to blend seamlessly with your natural hair.
How long does shipping take?
Orders are processed within 24-48 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
Can I color or heat-style my Noor Hair extensions?
Yes, because our extensions are made from high-quality human hair, you can use heat tools and professional hair dye. We recommend using a heat protectant and consulting a stylist for coloring.
What is your return and exchange policy?
We offer a 30-day return policy for unopened and unused hair extensions in their original packaging. For hygiene reasons, we cannot accept returns on products that have been worn or tampered with.
How do I choose the right shade for my hair?
We offer a free color-matching service. Simply email us a photo of your hair in natural lighting, and our specialists will recommend the perfect Noor Hair shade for you.
How long do the extensions typically last?
With proper care and maintenance, Noor Hair extensions can last between 6 to 12 months, depending on how frequently they are worn and the products used to maintain them.